How To Fix CRM_ORDER_MISC406 - Enter a person in the contact field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 406

• Message text: Enter a person in the contact field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC406 - Enter a person in the contact field ?

  The SAP error message CRM_ORDER_MISC406, which states "Enter a person in the contact field," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to save or process a transaction (like a sales order, service order, or activity) without specifying a contact person in the relevant field.
  Cause:
  The error is triggered because the system requires a contact person to be specified for the transaction. This is often necessary for communication purposes, ensuring that there is a designated individual associated with the order or activity. The contact person is usually linked to the business partner (customer or vendor) involved in the transaction.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Contact Field: Locate the contact person field in the transaction you are working on. This could be labeled as "Contact Person," "Contact," or similar, depending on the specific transaction type.
  
  
  Select or Enter a Contact Person:
  
  If the field is empty, you need to enter a valid contact person. You can either:
  
  Select an existing contact from the list of business partners associated with the customer/vendor.
  Create a new contact person if none exists.
  
  
  
  
  
  Check Business Partner Data: Ensure that the business partner (customer or vendor) has valid contact persons assigned in their master data. You can do this by navigating to the business partner's details and checking the "Contact Persons" tab.
  
  
  Save the Transaction: After entering the contact person, try saving the transaction again. The error should no longer appear if a valid contact has been specified.
  
  
  Related Information:
  
  Business Partner Master Data: Ensure that the business partner master data is correctly maintained, including the contact persons. This can be done through transaction codes like BP (Business Partner) in SAP.
  User Authorizations: Ensure that you have the necessary authorizations to view and select contact persons in the system.
  Customization: If the requirement for a contact person is not standard for your business processes, it may be worth discussing with your SAP administrator or consultant to see if the configuration can be adjusted.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.