How To Fix CRM_ORDER_MISC404 - Negative values are not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 404

• Message text: Negative values are not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC404 - Negative values are not allowed ?

  The SAP error message CRM_ORDER_MISC404, which states "Negative values are not allowed," typically occurs in the context of creating or processing sales orders, service orders, or other transactional documents in the SAP Customer Relationship Management (CRM) module. This error indicates that a negative value has been entered in a field where only positive values are permitted.
  Causes:
  
  Negative Quantity: A negative quantity has been entered for a product or service line item.
  Negative Price: A negative price has been entered for a product or service.
  Discounts or Adjustments: If discounts or adjustments are applied incorrectly, they may result in a negative total.
  Configuration Issues: The system configuration may not allow negative values for certain fields or document types.
  Data Entry Errors: Manual data entry errors can lead to negative values being inadvertently entered.
  
  Solutions:
  
  Check Input Values: Review the values entered in the order. Ensure that all quantities, prices, and other relevant fields are positive.
  Review Discounts: If discounts are applied, ensure they are correctly configured and do not result in negative totals.
  Configuration Settings: Consult with your SAP administrator or functional consultant to review the configuration settings for the relevant document type. Ensure that the system is set up to handle the intended business processes.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into which specific field is causing the issue.
  Testing: If changes are made to the configuration or data entry processes, conduct thorough testing to ensure that the issue is resolved and does not recur.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP documentation for CRM order management to understand the constraints and requirements for entering data.
  User Training: Ensure that users are trained on the correct procedures for entering data into the system to minimize the risk of errors.
  
  If the issue persists after checking these areas, it may be necessary to engage with SAP support or a qualified SAP consultant for further assistance.