How To Fix CRM_ORDER_MISC_MD401 - Entered "Incompleteness Group: Customer" &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC_MD - Cross-Object Messages

• Message number: 401

• Message text: Entered "Incompleteness Group: Customer" &1 is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC_MD401 - Entered "Incompleteness Group: Customer" &1 is not available ?

  The SAP error message CRM_ORDER_MISC_MD401, which states "Entered 'Incompleteness Group: Customer' &1 is not available," typically occurs in the context of CRM (Customer Relationship Management) when there is an issue with the incompleteness check for a customer-related document, such as a sales order or service request.
  Cause:
  
  Incompleteness Group Not Defined: The incompleteness group specified in the error message is not defined in the system. This could happen if the configuration for incompleteness groups has not been set up correctly.
  Missing Configuration: The specific incompleteness group may not be assigned to the relevant document type or may not be activated.
  Data Issues: There may be issues with the data being entered, such as missing mandatory fields that are required for the specific customer or document type.
  
  Solution:
  
  
  Check Incompleteness Group Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant path for CRM configuration, typically under "Customer Relationship Management" > "Basic Functions" > "Incompleteness Management".
  Verify that the incompleteness group mentioned in the error message is defined and properly configured.
  
  
  
  Assign Incompleteness Group:
  
  Ensure that the incompleteness group is assigned to the relevant document type. This can be done in the same configuration area where you check the definition.
  If the group is not assigned, you may need to create a new incompleteness group or modify an existing one to include the necessary fields.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type you are working with to ensure that it is set up to use the correct incompleteness group.
  
  
  
  Data Validation:
  
  Review the data being entered for the customer or document. Ensure that all mandatory fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the specific incompleteness group, refer to SAP documentation or consult with your SAP Basis or functional team for assistance.
  
  
  
  Related Information:
  
  Incompleteness Management: This is a feature in SAP that helps ensure that all necessary data is entered before a document can be processed. It is crucial for maintaining data integrity and ensuring that all required information is captured.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further troubleshooting.