Message type: E = Error
Message class: CRM_ORDER_MISC_MD - Cross-Object Messages
Message number: 401
Message text: Entered "Incompleteness Group: Customer" &1 is not available
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CRM_ORDER_MISC_MD401
- Entered "Incompleteness Group: Customer" &1 is not available ?The SAP error message CRM_ORDER_MISC_MD401, which states "Entered 'Incompleteness Group: Customer' &1 is not available," typically occurs in the context of CRM (Customer Relationship Management) when there is an issue with the incompleteness check for a customer-related document, such as a sales order or service request.
Cause: Incompleteness Group Not Defined: The incompleteness group specified in the error message is not defined in the system. This could happen if the configuration for incompleteness groups has not been set up correctly. Missing Configuration: The specific incompleteness group may not be assigned to the relevant document type or may not be activated. Data Issues: There may be issues with the data being entered, such as missing mandatory fields that are required for the specific customer or document type.
Solution: Check Incompleteness Group Configuration: Go to the transaction code SPRO (SAP Project Reference Object). Navigate to the relevant path for CRM configuration, typically under "Customer Relationship Management" > "Basic Functions" >
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