How To Fix CRM_ORDER_DEDUP708 - Error during user determination for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 708

• Message text: Error during user determination for business partner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP708 - Error during user determination for business partner &1 ?

  The SAP error message CRM_ORDER_DEDUP708 indicates that there was an issue during the user determination process for a business partner in the CRM system. This error typically arises when the system is unable to determine the appropriate user responsible for a business partner due to various reasons.
  Causes:
  
  Missing User Assignment: The business partner may not have a user assigned to it in the system.
  Inconsistent Data: There may be inconsistencies or missing data in the business partner's master data.
  Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to access the business partner data.
  Configuration Issues: The user determination settings in the CRM system may not be properly configured.
  Business Partner Status: The status of the business partner may prevent user determination (e.g., if the business partner is marked as inactive).
  
  Solutions:
  
  Check User Assignment: Ensure that the business partner has a user assigned to it. You can do this by navigating to the business partner's details in the CRM system and checking the user assignments.
  Review Master Data: Verify that all necessary fields in the business partner's master data are filled out correctly and that there are no inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the business partner data.
  Configuration Review: Check the configuration settings for user determination in the CRM system. This may involve reviewing the settings in transaction codes like BP (Business Partner) or CRMD_ORDER (Order Management).
  Business Partner Status: Check the status of the business partner to ensure it is active and eligible for user determination.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP to manage business partners and CRMD_ORDER for order management.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Refer to SAP documentation for user determination processes and configurations in CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.