How To Fix CRM_ORDER_DEDUP704 - Error while reading duplicate object &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 704

• Message text: Error while reading duplicate object &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP704 - Error while reading duplicate object &1 ?

  The SAP error message CRM_ORDER_DEDUP704 typically indicates that there is an issue with duplicate objects in the CRM system, specifically when trying to read or process an order. This error can occur in various scenarios, such as during data import, order processing, or when accessing certain CRM functionalities.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Duplicate Entries: There are duplicate entries in the database for the object you are trying to access. This could be due to data inconsistencies or errors during data migration.
  Data Integrity Issues: The system may have integrity issues where the same object is referenced multiple times, leading to confusion in processing.
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to this error.
  
  Solution:
  To resolve the CRM_ORDER_DEDUP704 error, you can follow these steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables for duplicate entries. Look for the specific object type indicated in the error message (e.g., orders, leads, etc.).
  You can also use SQL queries to find duplicates based on unique identifiers.
  
  
  
  Data Cleanup:
  
  If duplicates are found, you may need to delete or merge them based on business rules. Ensure that you have backups before making any deletions.
  Use transaction CRMD_ORDER to manage orders and check for duplicates.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system to ensure that they are set up correctly and do not allow for duplicate entries.
  Consult with your SAP Basis or CRM functional team to verify that the system is configured properly.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or data validation reports to ensure that the data in the CRM system is consistent and free of duplicates.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE16, SE11, and SM21 (for system logs).
  SAP Documentation: Review SAP documentation related to CRM order management and data integrity.
  Data Migration Tools: If the error occurred during data migration, ensure that the tools used for migration are configured to handle duplicates appropriately.
  
  By following these steps, you should be able to identify and resolve the CRM_ORDER_DEDUP704 error effectively.