How To Fix CRM_ORDER_DEDUP703 - Start processing duplicate object &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 703

• Message text: Start processing duplicate object &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP703 - Start processing duplicate object &1 ?

  The SAP error message CRM_ORDER_DEDUP703 indicates that there is an issue with processing a duplicate object in the CRM (Customer Relationship Management) system. This error typically arises when the system detects that an object (such as a sales order, service order, or any other CRM-related object) is being processed more than once, which can lead to data integrity issues.
  Cause:
  
  Duplicate Data Entry: The most common cause is that the same object is being created or processed multiple times, either due to user error or system issues.
  Concurrency Issues: If multiple users or processes are trying to create or update the same object simultaneously, it can lead to this error.
  Data Replication Issues: If data is being replicated from another system (like an ERP system) and duplicates are not handled properly, this error can occur.
  Custom Code: If there are custom developments or enhancements in the CRM system, they might not be handling duplicates correctly.
  
  Solution:
  
  Check for Duplicates: Before processing an object, ensure that it does not already exist in the system. You can do this by querying the database or using the CRM's built-in duplicate check functionality.
  Review User Actions: If the error is caused by user actions, provide training or guidelines to prevent duplicate entries.
  Implement Locking Mechanisms: If concurrency is an issue, consider implementing locking mechanisms to prevent multiple processes from accessing the same object simultaneously.
  Data Cleansing: If the error is due to existing duplicates in the system, perform a data cleansing exercise to identify and resolve these duplicates.
  Check Custom Code: If there are custom developments, review the code to ensure it properly handles duplicate checks and does not allow duplicates to be processed.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that might address this issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage orders in the CRM system.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand how the system handles duplicates and the best practices for data management.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation and resolution.