How To Fix CRM_ORDER_CUST138 - Working on transport &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 138

  • Message text: Working on transport &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST138 - Working on transport &1. ?

    The SAP error message CRM_ORDER_CUST138 typically occurs in the context of transport requests in the SAP Customer Relationship Management (CRM) module. This error message indicates that there is an issue related to the transport of a CRM order or related objects.

    Cause:

    The error message CRM_ORDER_CUST138 can be caused by several factors, including:

    1. Transport Request Issues: The transport request (&1) may not be properly configured or may be missing necessary objects.
    2. Authorization Problems: The user may not have the required authorizations to work with the transport request.
    3. Incomplete Data: The CRM order or related objects may not have been fully defined or may be missing required fields.
    4. System Configuration: There may be inconsistencies in the system configuration that affect the transport process.

    Solution:

    To resolve the CRM_ORDER_CUST138 error, you can follow these steps:

    1. Check Transport Request:

      • Verify that the transport request (&1) is correctly configured and contains all necessary objects.
      • Ensure that the transport request is released and not in a locked state.
    2. Review Authorizations:

      • Check the user’s authorizations to ensure they have the necessary permissions to work with the transport request and the CRM order.
    3. Validate Data:

      • Review the CRM order and related objects for completeness. Ensure that all required fields are filled out and that there are no inconsistencies.
    4. System Configuration:

      • Check the system configuration for any inconsistencies that may affect the transport process. This may involve consulting with your SAP Basis team.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for known issues.
    6. Debugging:

      • If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
    7. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for CRM and transport management for more detailed information on handling transport requests.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Transport Management System (TMS): Familiarize yourself with the Transport Management System in SAP, as understanding its configuration and operation can help in troubleshooting transport-related issues.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_ORDER_CUST138 error message.

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