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How To Fix CRM_ORDER_CUST137 - Object key with 'Employee' <> '*' in transport &1 could not be deleted.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 137

  • Message text: Object key with 'Employee' <> '*' in transport &1 could not be deleted.

  • Show details Hide details
  • What causes this issue?

    Object key with 'Employee' <> '*' could not be deleted.

    System Response

    There was an exception when the report tried to delete the transport
    object keys with value '*' in field 'Employee' in the transport.

    How to fix this error?

    Delete the entries manually from your transport.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_CUST137 - Object key with 'Employee' <> '*' in transport &1 could not be deleted. ?

    The SAP error message CRM_ORDER_CUST137 indicates that there is an issue with the transport of a customizing object related to employee data in the SAP CRM system. Specifically, the error suggests that the system is trying to delete an object key associated with an employee, but it cannot do so because the key does not match the expected criteria.

    Cause:

    1. Object Key Mismatch: The error typically arises when there is an attempt to delete a transport request that contains an object key for an employee, but the key does not match the expected format or value (in this case, it should be '*').
    2. Transport Request Issues: The transport request may have been incorrectly configured or may contain inconsistencies related to employee data.
    3. Authorization Issues: There may be authorization issues preventing the deletion of the object key.

    Solution:

    1. Check Transport Request: Review the transport request in question (identified by &1 in the error message) to ensure that it is correctly configured and does not contain any inconsistencies.
    2. Adjust Object Keys: If possible, adjust the object keys in the transport request to ensure they match the expected format. This may involve modifying the employee-related entries.
    3. Use Transaction SE01/SE09: Use transaction codes SE01 or SE09 to manage transport requests. You can check the details of the transport request and see if there are any inconsistencies.
    4. Consult with Basis Team: If you are unable to resolve the issue, consult with your SAP Basis team. They may have additional tools or insights to help troubleshoot the transport issue.
    5. Check Authorizations: Ensure that you have the necessary authorizations to delete or modify the transport request. If not, contact your system administrator.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
    • Transport Management System (TMS): Familiarize yourself with the Transport Management System in SAP, as it plays a crucial role in managing transport requests and objects.
    • Documentation: Review SAP documentation related to transport requests and customizing objects to better understand how they work and how to troubleshoot related issues.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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