How To Fix CRM_ORDER_CUST018 - Item category &3 is missing in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 018

• Message text: Item category &3 is missing in language &2

What causes this issue?

The item category &V3& which you wish to read is missing in language
&V2& in table &V1&.

System Response

The system terminates further processing.

How to fix this error?

Check your Customizing and, if necessary, contact the person responsible
for Customizing and maintain the item category in the corresponding
language.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST018 - Item category &3 is missing in language &2 ?

  The SAP error message CRM_ORDER_CUST018 indicates that there is a missing item category in a specific language. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to process or display an order that includes item categories that have not been defined for the specified language.
  Cause:
  
  Missing Item Category Definition: The item category specified in the error message (&3) does not have a corresponding definition in the language indicated (&2). This can happen if the item category was created but not translated into the required language.
  Configuration Issues: There may be configuration issues in the CRM system where the item categories are not properly set up for all required languages.
  Data Migration Issues: If data was migrated from another system, it’s possible that the item categories were not fully migrated or translated.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration for item categories in CRM.
  Ensure that the item category in question is defined and has the necessary translations for the specified language.
  
  
  
  Maintain Translations:
  
  Use transaction code SE63 to maintain translations for the item category. Ensure that the item category has been translated into the required language.
  If the item category is missing, you may need to create it or update the existing one with the correct language settings.
  
  
  
  Review Language Settings:
  
  Check the language settings in your user profile and ensure that the language you are using is supported and correctly configured in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on item category configuration and language settings.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing Implementation Guide
  SE63: Translation Environment
  CRMD_ORDER: CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit item categories and translations.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST018 error and ensure that the item categories are properly defined for the required languages.