How To Fix CRM_ORDER_CUST012 - Enter a business transaction type

CRM_ORDER_CUST012 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 012

• Message text: Enter a business transaction type

What causes this issue?

You have not entered a
<DS:GLOS.BFED2D30B988D311AE690060B03C9BBE>transaction type</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a transaction type in the <LS>transaction type</> field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER_CUST012 - Details

• The SAP error message CRM_ORDER_CUST012, which states "Enter a business transaction type," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a business transaction (such as a sales order, service order, etc.) without specifying a required business transaction type.
  
  Cause:
  
  Missing Business Transaction Type: The most common cause of this error is that the user has not entered a business transaction type in the relevant field. This field is essential for the system to understand the nature of the transaction being processed.
  
  Configuration Issues: There may be issues with the configuration of business transaction types in the system. If the transaction type is not defined or is incorrectly set up, it can lead to this error.
  User Role/Authorization: The user may not have the necessary authorizations to access or create transactions of a certain type, leading to the system prompting for a business transaction type.
  
  
  Solution:
  
  
  Enter