How To Fix CRM_ORDER037 - Document or business transaction could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 037

• Message text: Document or business transaction could not be saved

What causes this issue?

The document or business transaction cannot be saved in this condition.

System Response

The system canceled saving the document/transaction.

How to fix this error?

Detailed information can be found in the log for the
document/transaction.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER037 - Document or business transaction could not be saved ?

  The SAP error message CRM_ORDER037, which states "Document or business transaction could not be saved," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue preventing the successful saving of a business transaction or document. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of CRM_ORDER037
  
  
  Missing Required Fields: Certain mandatory fields may not be filled in the transaction or document. This could include fields like status, dates, or other critical information.
  
  
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid combinations of values or references to non-existent entities.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save the document or transaction.
  
  
  Business Logic Errors: Custom business logic or enhancements (like user exits or BAdIs) may be preventing the document from being saved due to specific conditions not being met.
  
  
  System 
  Configuration Issues: Configuration