How To Fix CRM_ORDER036 - No logical system could be generated for billing &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 036

• Message text: No logical system could be generated for billing &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER036 - No logical system could be generated for billing &1 ?

  The SAP error message CRM_ORDER036, which states "No logical system could be generated for billing &1," typically occurs in the context of billing documents in the SAP Customer Relationship Management (CRM) system. This error indicates that the system is unable to determine a logical system for the billing document specified (represented by &1).
  Causes:
  
  
  Missing Configuration: The logical system for the billing document may not be configured correctly in the system. This can happen if the necessary settings for logical systems are not maintained in the SAP system.
  
  
  Incorrect Partner Function: The partner function related to the billing document may not be set up correctly, leading to the inability to determine the logical system.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data (like customer or vendor data) that prevent the system from identifying the correct logical system.
  
  
  Transport Issues: If the system has recently undergone a transport of changes, it may not have the necessary configurations or data in place.
  
  
  Missing or Incorrect System Links: The connection between the CRM system and the backend ERP system (like SAP ECC or S/4HANA) may not be properly established.
  
  
  Solutions:
  
  
  Check Logical System Configuration:
  
  Go to transaction SCC4 to check the logical system settings.
  Ensure that the logical system for the billing document is defined and correctly configured.
  
  
  
  Review Partner Functions:
  
  Check the partner functions in the billing document to ensure they are correctly assigned.
  Use transaction BP (Business Partner) to verify the partner data.
  
  
  
  Validate Master Data:
  
  Ensure that the customer or vendor master data is complete and consistent.
  Check for any missing entries or incorrect data that could affect the logical system determination.
  
  
  
  Check System Links:
  
  Verify the RFC connections between the CRM and ERP systems using transaction SM59.
  Ensure that the logical system names are correctly defined in both systems.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or missing objects.
  Ensure that all necessary configurations have been transported correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCC4, BP, SM59, and SE11 (for data dictionary) to help diagnose the issue.
  SAP Documentation: Review SAP documentation related to CRM billing and logical system configuration for more detailed guidance.
  Support Community: Consider reaching out to the SAP Community or SAP Support for additional assistance if the issue persists after following the above steps.
  
  By following these steps, you should be able to identify the root cause of the CRM_ORDER036 error and implement a solution to resolve it.