How To Fix CRM_OPPORT_H808 - Prototype date should be before expiry date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_OPPORT_H - Output for Opportunity Header

  • Message number: 808

  • Message text: Prototype date should be before expiry date

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_OPPORT_H808 - Prototype date should be before expiry date ?

    The SAP error message CRM_OPPORT_H808 indicates that there is an issue with the dates associated with a prototype in the context of a CRM opportunity. Specifically, the error states that the prototype date must be before the expiry date. This typically occurs when you are trying to create or update a CRM opportunity and the dates provided do not meet the required conditions.

    Cause:

    1. Date Configuration: The prototype date (the date when the prototype is created or becomes valid) is set to a date that is equal to or later than the expiry date (the date when the prototype is no longer valid).
    2. Data Entry Error: There may have been a mistake in entering the dates, leading to the prototype date being incorrectly set.
    3. Business Logic: The business rules defined in the system may require that the prototype date must always precede the expiry date to ensure logical consistency in the data.

    Solution:

    1. Check Dates: Review the prototype date and expiry date fields in the CRM opportunity. Ensure that the prototype date is set to a date that is earlier than the expiry date.
    2. Correct Data Entry: If you find that the dates are incorrectly entered, update the prototype date to a valid date that is before the expiry date.
    3. Validation Rules: If you are using custom logic or enhancements, ensure that the validation rules are correctly implemented to prevent this error from occurring in the future.
    4. Consult Documentation: Refer to the SAP documentation or your organization's guidelines for the correct handling of prototype and expiry dates in CRM opportunities.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling dates in CRM.
    • Transaction Codes: Familiarize yourself with transaction codes related to CRM opportunities (e.g., CRMD_ORDER) to navigate and troubleshoot effectively.
    • User Training: Ensure that users entering data into the CRM system are trained on the importance of date fields and the implications of incorrect entries.

    If the issue persists after checking the dates and making corrections, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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