How To Fix CRM_OPPORT_H807 - Planning object is locked in SEM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPORT_H - Output for Opportunity Header

• Message number: 807

• Message text: Planning object is locked in SEM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPORT_H807 - Planning object is locked in SEM ?

  The SAP error message "CRM_OPPORT_H807 Planning object is locked in SEM" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to access or modify a planning object that is currently locked in the SEM (Strategic Enterprise Management) module. This can happen for various reasons, such as concurrent access by multiple users or processes, or a previous transaction that did not release the lock properly.
  Cause:
  
  Concurrent Access: Another user or process is currently accessing the planning object, which prevents your transaction from proceeding.
  Unreleased Locks: A previous transaction may have failed or been terminated without properly releasing the lock on the planning object.
  System Configuration: There may be specific configurations or settings in the SEM module that are causing the lock.
  
  Solution:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries. You can filter by the user ID or the object type to find the specific lock related to the planning object.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry:
  
  If the lock is held by another user, you may need to wait until they complete their transaction and release the lock. You can communicate with the user if necessary.
  
  
  
  Review Transaction Logs:
  
  Check transaction logs or system messages to identify if there was an error in a previous transaction that might have caused the lock.
  
  
  
  System Restart:
  
  In some cases, a system restart may be necessary to clear any persistent locks, especially if they are caused by a system error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dump analysis).
  User Authorizations: Ensure that you have the necessary authorizations to view and manage lock entries.
  System Performance: Sometimes, performance issues can lead to locks not being released in a timely manner. Monitor system performance and resource usage.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_OPPORT_H807 Planning object is locked in SEM" error in SAP.