How To Fix CRM_OPPORT_H810 - Error in connection to SEM, changes will not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_OPPORT_H - Output for Opportunity Header

• Message number: 810

• Message text: Error in connection to SEM, changes will not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_OPPORT_H810 - Error in connection to SEM, changes will not be saved ?

  The SAP error message "CRM_OPPORT_H810 Error in connection to SEM, changes will not be saved" typically indicates an issue with the connection between the SAP CRM (Customer Relationship Management) system and the SEM (Strategic Enterprise Management) system. This error can occur when trying to save changes in CRM that require interaction with SEM, such as when dealing with opportunity management or reporting functionalities.
  Causes:
  
  Connection Issues: There may be a problem with the RFC (Remote Function Call) connection between the CRM and SEM systems. This could be due to network issues, incorrect configuration, or the SEM system being down.
  Authorization Problems: The user may not have the necessary authorizations to perform the operation that requires SEM interaction.
  Configuration Errors: Incorrect settings in the integration between CRM and SEM can lead to this error.
  Data Consistency Issues: If there are inconsistencies in the data being sent to SEM, it may reject the changes, leading to this error.
  System Performance: If the SEM system is under heavy load or experiencing performance issues, it may not respond in a timely manner.
  
  Solutions:
  
  Check RFC Connection: Verify the RFC connection between the CRM and SEM systems. You can do this using transaction code SM59 in SAP. Ensure that the connection is active and functioning correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. Check the roles and profiles assigned to the user.
  Configuration Review: Review the configuration settings for the integration between CRM and SEM. Ensure that all necessary settings are correctly configured.
  Data Validation: Check the data being sent to SEM for any inconsistencies or errors. Ensure that all required fields are populated and that the data adheres to the expected formats.
  System Monitoring: Monitor the performance of the SEM system. If it is under heavy load, consider optimizing the system or scheduling operations during off-peak hours.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches, workarounds, or additional troubleshooting steps.
  Documentation: Review the official SAP documentation for both CRM and SEM to understand the integration points and any prerequisites that may need to be met.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_OPPORT_H810" error effectively.