How To Fix CRM_ODATA_OPPT_MSG001 - Customizing settings incomplete; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_OPPT_MSG -

• Message number: 001

• Message text: Customizing settings incomplete; contact your system administrator

What causes this issue?

You have not made the prerequisite Customizing settings for using this
application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

You can make the prerequisite settings in Customizing for <LS>Service</>
under <LS>Transactions</>:
<LS>Basic Settings</> -> <LS>Define Transaction Types</>
<LS>Basic Settings</> -> <LS>Status Management</> -> <LS>Define Status
Profile for User Status</>
<LS>Settings for Opportunities</> -> <LS>Define Sales Cycle and Sales
Stages</>
<LS>Settings for Opportunities</> -> <LS>Define Opportunity Group and
Origin</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_OPPT_MSG001 - Customizing settings incomplete; contact your system administrator ?

  The SAP error message "CRM_ODATA_OPPT_MSG001: Customizing settings incomplete; contact your system administrator" typically indicates that there is a configuration issue in the SAP system related to the OData services for the CRM (Customer Relationship Management) module. This error can occur when the necessary customizing settings for OData services are not properly configured or are missing.
  Causes:
  
  Incomplete Customizing Settings: The OData services for CRM may not be fully configured in the system. This could include missing entries in the customizing tables or settings that have not been activated.
  Authorization Issues: The user may not have the necessary authorizations to access the OData services or the related CRM functionalities.
  Service Activation: The OData service may not be activated in the SAP Gateway or the service may not be registered correctly.
  Missing or Incorrect Configuration: There may be missing or incorrect entries in the relevant customizing transactions (e.g., transaction SPRO).
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Go to transaction SPRO and navigate to the relevant customizing settings for CRM and OData services.
  Ensure that all necessary settings are completed and activated.
  
  
  
  Activate OData Services:
  
  Use transaction /IWFND/MAINT_SERVICE to check if the required OData service is activated.
  If the service is not listed, you may need to register it using the "Add Service" option.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the OData services. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address known issues related to the OData services in your version of SAP CRM.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for OData services in CRM to ensure that all steps have been followed correctly.
  
  
  
  Contact System Administrator:
  
  If the issue persists after checking the above points, it may be necessary to contact your system administrator or SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: Manage OData services.
  SPRO: Access the SAP Reference IMG for customizing.
  
  
  
  SAP Notes: Search the SAP Support Portal for relevant notes that may provide additional guidance or fixes for this error.
  
  
  Documentation: Refer to the SAP Help Portal for detailed information on configuring OData services in SAP CRM.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message.