How To Fix CRM_ODATA_LEAD_MSG012 - Partner Category is not matched

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_LEAD_MSG - Leads Message Class

• Message number: 012

• Message text: Partner Category is not matched

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_LEAD_MSG012 - Partner Category is not matched ?

  The SAP error message CRM_ODATA_LEAD_MSG012 with the description "Partner Category is not matched" typically occurs in the context of SAP CRM (Customer Relationship Management) when working with OData services, particularly when creating or updating leads that involve partner data.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Incorrect Partner Category: The partner category specified in the lead does not match the expected partner category defined in the system. For example, if the system expects a specific partner category (like 'Sold-to Party', 'Ship-to Party', etc.) and the provided data does not conform to this, the error will be triggered.
  
  
  Configuration Issues: There may be configuration issues in the partner determination procedure or partner roles that are not set up correctly in the system.
  
  
  Data Inconsistencies: The data being sent in the OData request may not align with the existing partner data in the SAP system, leading to mismatches.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify certain partner categories.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Data: Review the partner data being sent in the OData request. Ensure that the partner categories match the expected values in the SAP system.
  
  
  Review Configuration: 
  
  Go to the partner determination procedure in the SAP CRM configuration and verify that the partner categories and roles are correctly defined.
  Ensure that the partner roles are correctly assigned to the lead type you are working with.
  
  
  
  Validate Input Data: Ensure that the input data for the lead creation or update is valid and conforms to the expected structure. This includes checking for any mandatory fields that may be missing.
  
  
  Test with Different Data: If possible, try creating or updating a lead with different partner data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader configuration issue.
  
  
  Check Authorizations: Ensure that the user making the request has the necessary authorizations to work with the specified partner categories.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific OData service you are using for any additional guidance or known issues.
  
  
  Debugging: If you have access to the backend, consider debugging the OData service to trace where the mismatch is occurring.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  OData Services: Familiarize yourself with the specific OData service you are using, as different services may have different requirements for partner data.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ODATA_LEAD_MSG012 error.