How To Fix CRM_ODATA_OPPT_MSG004 - Employee responsible not found for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ODATA_OPPT_MSG -

• Message number: 004

• Message text: Employee responsible not found for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ODATA_OPPT_MSG004 - Employee responsible not found for user &1 ?

  The SAP error message CRM_ODATA_OPPT_MSG004, which states "Employee responsible not found for user &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the assignment of an employee responsible to a user in the system. This error can arise during operations that involve user-specific data, such as creating or updating opportunities.
  Cause:
  
  Missing Employee Assignment: The user specified in the error message does not have an associated employee responsible record in the system.
  Incorrect User ID: The user ID provided may be incorrect or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the employee responsible data.
  Data Inconsistency: There may be inconsistencies in the master data related to users and employees.
  
  Solution:
  
  
  Check Employee Assignment:
  
  Go to the transaction code PPOME (or PPOSE) to check the organizational structure and ensure that the user has an employee responsible assigned.
  If the user is not assigned as an employee, you may need to create or update the employee record.
  
  
  
  Verify User ID:
  
  Ensure that the user ID mentioned in the error message is correct. You can check this in transaction SU01 (User Maintenance).
  If the user ID is incorrect, update the relevant records or use the correct user ID.
  
  
  
  Assign Employee Responsible:
  
  If the user is supposed to be an employee responsible, you can assign them in the relevant employee master data using transaction PA30 (Maintain HR Master Data).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the employee responsible data. This can be checked in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to ensure that there are no discrepancies between user and employee records.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PPOME / PPOSE: Organizational Management
  SU01: User Maintenance
  PA30: Maintain HR Master Data
  SU53: Authorization Check
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  User Roles: Ensure that the user has the appropriate roles assigned that allow them to perform the necessary actions in CRM.
  
  
  By following these steps, you should be able to resolve the error message CRM_ODATA_OPPT_MSG004 and ensure that the user has the correct employee responsible assignment in the system.