How To Fix CRM_NOTIF033 - SMS number missing for sender &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NOTIF - Messages for Notification Service

• Message number: 033

• Message text: SMS number missing for sender &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NOTIF033 - SMS number missing for sender &1 ?

  The SAP error message CRM_NOTIF033 indicates that there is a missing SMS number for the sender specified in the message. This error typically occurs in the context of sending SMS notifications through the SAP Customer Relationship Management (CRM) system.
  Cause:
  The error is caused by the absence of a valid SMS number for the sender in the system. This can happen due to several reasons:
  
  The sender's SMS number has not been maintained in the system.
  The sender's details are incomplete or incorrect.
  The configuration for SMS sending is not properly set up.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Sender Information:
  
  Go to the relevant configuration or master data where the sender's information is maintained.
  Ensure that the SMS number for the sender (indicated by &1 in the error message) is correctly entered and valid.
  
  
  
  Maintain SMS Number:
  
  If the SMS number is missing, you need to add it. This can typically be done in the user master record or the relevant business partner record.
  Navigate to the transaction code for maintaining business partners (e.g., BP) or user master records (e.g., SU01), and ensure that the SMS number is filled in the appropriate field.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for SMS sending in the SAP system. This may involve checking the communication settings or the SMS gateway configuration.
  Ensure that the SMS sending service is properly configured and that all necessary parameters are set.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to see if the SMS can be sent successfully without encountering the error.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or help resources for further troubleshooting steps related to SMS notifications.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and any specific transaction for SMS configuration.
  SAP Notes: Check for any SAP Notes related to SMS sending issues or the specific error message for additional guidance or patches.
  User Roles and Authorizations: Ensure that the user attempting to send the SMS has the necessary authorizations to access and modify the sender's information.
  
  By following these steps, you should be able to resolve the CRM_NOTIF033 error and successfully send SMS notifications from your SAP CRM system.