How To Fix CRM_NF_API019 - Cannot rollback all changes during a failed delete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NF_API - Messages for Notification Framework API Exceptions

• Message number: 019

• Message text: Cannot rollback all changes during a failed delete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NF_API019 - Cannot rollback all changes during a failed delete ?

  The SAP error message CRM_NF_API019 indicates that there was an issue during a delete operation in the SAP CRM system, specifically that the system was unable to roll back all changes due to a failure in the delete process. This can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Database Locking Issues: The record you are trying to delete may be locked by another transaction or user, preventing the delete operation from completing successfully.
  Referential Integrity Violations: The record may have dependencies or relationships with other records that prevent it from being deleted.
  Custom Code or Enhancements: If there are custom enhancements or user exits that are triggered during the delete operation, they may be causing the failure.
  Data Inconsistencies: There may be inconsistencies in the data that are causing the delete operation to fail.
  Authorization Issues: The user performing the delete operation may not have the necessary authorizations to delete the record.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the record you are trying to delete. If there are locks, you may need to wait for the other transaction to complete or contact the user who has the lock.
  Review Dependencies: Check if the record has any dependent records that need to be deleted first. You can use transaction codes like SE11 or SE16 to analyze the database tables and their relationships.
  Debug Custom Code: If there are custom enhancements or user exits, you may need to debug the code to identify any issues that are causing the delete operation to fail.
  Data Consistency Check: Run consistency checks on the data to identify any inconsistencies that may be causing the issue. You can use transaction codes like SLG1 to check for logs related to the error.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the delete operation. You can check this using transaction code SU53 after the error occurs.
  Transaction Rollback: If the delete operation fails, ensure that the transaction is rolled back properly. You may need to manually clean up any partial changes made before the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to CRM_NF_API019.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation and resolution.