How To Fix CRM_NF_API018 - Cannot get new ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NF_API - Messages for Notification Framework API Exceptions

• Message number: 018

• Message text: Cannot get new ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NF_API018 - Cannot get new ID ?

  The SAP error message CRM_NF_API018: Cannot get new ID typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to generate a new unique identifier (ID) for a business object. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Number Range Issues: The most common cause is that the number range for the specific object type has been exhausted or is not properly configured. Each business object in SAP has a defined number range, and if the range is full, the system cannot generate a new ID.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the number range object.
  
  
  Configuration Errors: Incorrect configuration in the number range settings or in the CRM system can lead to this error.
  
  
  Database Issues: There could be underlying database issues, such as locks or corruption, that prevent the system from generating new IDs.
  
  
  Custom Development: If there are custom developments or enhancements that interfere with the ID generation process, this could also lead to the error.
  
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is defined correctly and that there are available numbers in the range.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you may need to extend it. This can be done in the same SNRO transaction by adjusting the upper limit of the number range.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the number range. This can be checked in transaction SU53 or by reviewing the user roles.
  
  
  
  Review Custom Code:
  
  If there are any custom developments that might affect ID generation, review the code to ensure it is functioning correctly.
  
  
  
  Database Check:
  
  If you suspect database issues, check for locks or other problems that might be affecting the number range. You may need to consult with your database administrator.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: Number Range Object Maintenance
  SU53: Authorization Check
  SLG1: Application Log
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.