How To Fix CRM_NF_API020 - Cannot change filters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_NF_API - Messages for Notification Framework API Exceptions

• Message number: 020

• Message text: Cannot change filters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_NF_API020 - Cannot change filters ?

  The SAP error message CRM_NF_API020: Cannot change filters typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to modify filters in a way that is not allowed by the system. This can happen in various scenarios, such as when working with business partner data, sales orders, or other CRM-related objects.
  Causes:
  
  Filter Locking: The filters you are trying to change may be locked or in use by another process or user.
  Authorization Issues: The user may not have the necessary authorizations to change the filters.
  Incorrect Filter Configuration: The filters may be incorrectly configured or not set up properly in the system.
  System Settings: Certain system settings or configurations may prevent changes to filters.
  Data Consistency: There may be data consistency issues that prevent the modification of filters.
  
  Solutions:
  
  Check for Locks: Ensure that the filters are not locked by another user or process. You can check transaction codes like SM12 (for lock entries) to see if there are any locks on the relevant objects.
  Review Authorizations: Verify that the user has the necessary authorizations to modify the filters. This can be done through transaction SU53 (to check authorization failures) or by consulting with your security team.
  Validate Filter Configuration: Review the configuration of the filters to ensure they are set up correctly. This may involve checking the customizing settings in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific CRM component you are working with to see if there are any known issues or additional configuration steps required.
  System Settings: Check if there are any system-wide settings that might restrict changes to filters. This may involve consulting with your SAP Basis team.
  Data Consistency Check: Run any relevant consistency checks or reports to ensure that the data is in a valid state.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the error message CRM_NF_API020 in the SAP Support Portal. There may be specific notes that address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for lock entries.
  SU53: To analyze authorization issues.
  SE80: To review the development objects related to the filters.
  
  
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.