How To Fix CRM_MKTVL039 - Distribution type &1 deviates from entry &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 039

• Message text: Distribution type &1 deviates from entry &2

What causes this issue?

A different distribution category was entered into the API to the one
determined for the planning profile group.

System Response

Processing of the input line is terminated.

How to fix this error?

This is probably a program error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL039 - Distribution type &1 deviates from entry &2 ?

  The SAP error message CRM_MKTVL039 indicates that there is a discrepancy between the distribution type specified in a marketing document (like a campaign or promotion) and the expected distribution type defined in the system. This typically occurs in the context of marketing and sales processes within SAP CRM.
  Cause:
  The error arises when the distribution type used in a marketing document does not match the distribution type that is expected based on the configuration or the specific entry in the system. This could be due to:
  
  Incorrect Configuration: The distribution type may not be correctly configured in the system.
  Data Entry Error: The user may have entered an incorrect distribution type when creating or modifying the marketing document.
  Master Data Issues: The master data related to the marketing document may not be aligned with the expected distribution types.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Distribution Type: Verify the distribution type specified in the marketing document. Ensure that it matches the expected distribution type defined in the system.
  
  
  Review Configuration: Check the configuration settings for distribution types in the SAP system. Ensure that the distribution types are correctly defined and that the necessary mappings are in place.
  
  
  Correct Data Entry: If the distribution type was entered incorrectly, correct it in the marketing document. You may need to consult with the relevant stakeholders to determine the correct distribution type.
  
  
  Master Data Review: Review the master data associated with the marketing document to ensure that it is accurate and up to date. This includes checking customer data, product data, and any other relevant information.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on distribution types and their configuration.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing marketing documents.
  SAP Notes: Check for any SAP Notes related to CRM_MKTVL039 for additional insights or patches that may address known issues.
  Training and Documentation: Ensure that users are trained on the correct procedures for entering and managing distribution types in marketing documents to prevent future occurrences of this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.