How To Fix CRM_MKTVL037 - ERP business partner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 037

• Message text: ERP business partner &1 does not exist

What causes this issue?

A partner was discovered in the ERP business partner hierarchy that does
not exist in CRM.

System Response

You receive an error message.

How to fix this error?

Using CRM Middleware load the business partner master data into CRM. All
business partners and all sales views used should be loaded into CRM.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL037 - ERP business partner &1 does not exist ?

  The SAP error message CRM_MKTVL037 indicates that the specified ERP business partner does not exist in the system. This error typically occurs in the context of Customer Relationship Management (CRM) when trying to access or manipulate data related to a business partner that the system cannot find.
  Cause:
  
  Non-Existent Business Partner: The business partner ID you are trying to access does not exist in the ERP system.
  Incorrect Business Partner ID: There may be a typo or incorrect ID being used in the transaction.
  Data Synchronization Issues: If the business partner was recently created or modified, there may be a delay in synchronization between the CRM and ERP systems.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Inactive Business Partner: The business partner may exist but is marked as inactive or deleted.
  
  Solution:
  
  Verify Business Partner ID: Double-check the business partner ID you are using to ensure it is correct.
  Check Business Partner Existence: Use transaction codes like BP (Business Partner) in the ERP system to search for the business partner and confirm its existence.
  Data Synchronization: If the business partner was recently created, ensure that the data has been synchronized between the CRM and ERP systems. You may need to run a synchronization job or check the middleware (like SAP PI/PO) for any errors.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking roles and permissions in the user profile.
  Check Status: If the business partner exists but is inactive, you may need to reactivate it or create a new one if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, CRMD_ORDER for CRM order management, and SE11 for data dictionary checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Integration Settings: If you are using SAP CRM with SAP ERP, ensure that the integration settings are correctly configured, including the middleware settings if applicable.
  Documentation: Refer to SAP documentation for detailed information on business partner management and error handling.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Community forums for additional assistance.