How To Fix CRM_MKTVL038 - Error in customer-specific selection check

CRM_MKTVL038 - Overview

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 038

• Message text: Error in customer-specific selection check

What causes this issue?

The Business Add-In (BADI) for checking selections has found an error
but not specified what it is.

System Response

You receive an error message.

How to fix this error?

Speak to the BADI developer. An error message should be written into the
log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL038 - Error in customer-specific selection check ?

  The SAP error message CRM_MKTVL038 indicates that there is an issue with a customer-specific selection check in the CRM system. This error typically arises when the system encounters a problem while trying to validate or process a selection that is defined by the user or a specific customization.
  Causes:
  
  Custom Logic Issues: The error may be caused by custom code or enhancements that are not functioning correctly. This could be due to incorrect logic or conditions in the custom selection checks.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master records or related objects that the selection check is trying to validate.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to this error, especially if the selection criteria are not properly defined.
  Authorization Issues: Sometimes, the error can occur if the user does not have the necessary authorizations to access certain data or perform specific actions.
  
  Solutions:
  
  Check Custom Code: