How To Fix CRM_MKTVL014 - Lines &1 and &2 are identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 014

• Message text: Lines &1 and &2 are identical

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL014 - Lines &1 and &2 are identical ?

  The SAP error message CRM_MKTVL014, which states "Lines &1 and &2 are identical," typically occurs in the context of creating or modifying marketing plans, campaigns, or similar objects within the SAP Customer Relationship Management (CRM) module. This error indicates that there are duplicate entries in the data being processed, which SAP does not allow.
  Cause:
  The error is triggered when the system detects that two or more lines (or entries) in a table or list are identical. This could happen in various scenarios, such as:
  
  When entering marketing attributes or conditions that are supposed to be unique.
  When trying to add multiple entries that have the same key fields or values.
  During data import or upload processes where duplicate records are present.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Identify Duplicate Entries: Review the entries in the relevant screen or transaction where the error occurred. Look for lines that have the same values in the fields that are supposed to be unique.
  
  
  Remove or Modify Duplicates: 
  
  If you find duplicate lines, you can either delete one of them or modify the values to ensure that they are unique.
  If the duplicates are not intended, ensure that the data being entered or uploaded does not contain duplicates.
  
  
  
  Check Data Uploads: If you are importing data from an external source, check the source data for duplicates before uploading it into SAP.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the data structure and uniqueness requirements for the transaction you are working with.
  
  
  Use Transaction Codes: If applicable, use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to analyze the underlying tables and identify where the duplicates are occurring.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be specific fixes or recommendations provided by SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Testing: After making changes, test the process again to ensure that the error is resolved and that the intended functionality works as expected.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTVL014 error in your SAP system.