How To Fix CRM_MKTVL012 - Sales data is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 012

• Message text: Sales data is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL012 - Sales data is not permitted ?

  The SAP error message CRM_MKTVL012 ("Sales data is not permitted") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or process sales data that is restricted or not allowed based on certain criteria. This can happen in various scenarios, such as when trying to create or modify sales orders, quotations, or other sales-related documents.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the sales data.
  Data Restrictions: There may be specific restrictions set in the system that prevent access to certain sales data based on criteria like status, date, or organizational units.
  Configuration Settings: The system configuration may not allow certain types of sales data to be processed or accessed.
  Business Rules: There may be business rules defined in the system that restrict access to sales data under certain conditions (e.g., sales data related to a specific customer group or product line).
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to access the sales data. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Data Restrictions: Investigate if there are any specific restrictions on the sales data being accessed. This may involve checking the status of the sales documents or any related settings.
  Configuration Review: Consult with your SAP configuration team to review the settings related to sales data access. This may involve checking the configuration of the CRM system and ensuring that it aligns with business requirements.
  Consult Business Rules: If there are business rules in place, review them to understand why access to the sales data is restricted. Adjustments may be needed based on business needs.
  Error Logs: Check the system logs for any additional error messages or information that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SU53 to analyze authorization issues or ST22 to check for dumps related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM sales processes to understand the expected behavior and any configuration settings that may impact data access.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP experts for further assistance.