How To Fix CRM_MKTVL011 - Resulting quantities of line &1 and line &2 overlap

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

• Message number: 011

• Message text: Resulting quantities of line &1 and line &2 overlap

What causes this issue?

The selections in the lines have overlapping resulting quantities. This
is established when the results are determined.

System Response

The selections cannot be saved. To split values, each line must have
its own partition of the results.

How to fix this error?

Check whether for the entries
- fields are empty once and filled once. This means that a superset can
be selected
- nodes in a hierarchy overlap

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTVL011 - Resulting quantities of line &1 and line &2 overlap ?

  The SAP error message CRM_MKTVL011 indicates that there is an overlap in the resulting quantities of two line items in a marketing or sales document. This typically occurs in scenarios where you are trying to create or modify a document that involves multiple line items, and the quantities specified for these items conflict with each other.
  Cause:
  The error arises when:
  
  Two or more line items have overlapping quantities, meaning that the total quantity assigned to one line item conflicts with the quantity assigned to another line item.
  This can happen in various contexts, such as sales orders, quotations, or marketing campaigns where the same product or service is being allocated in a way that is not permissible.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Line Items: Check the line items in the document that triggered the error. Look for overlapping quantities between the specified line items.
  
  
  Adjust Quantities: Modify the quantities of the conflicting line items so that they do not overlap. Ensure that the total quantity for each line item is distinct and does not interfere with others.
  
  
  Check Validity: Ensure that the quantities you are entering are valid and within the permissible limits set by your business rules or system configuration.
  
  
  Consult Documentation: If you are unsure about the correct quantities or how to adjust them, refer to your organization's documentation or consult with a colleague who is familiar with the specific business processes.
  
  
  Test Changes: After making adjustments, try to save or process the document again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be working in transactions related to sales orders (VA01, VA02), quotations (VA21, VA22), or marketing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific configurations or updates may be required.
  User Roles: Ensure that you have the appropriate permissions to modify the line items in the document.
  Consult SAP Help: The SAP Help Portal can provide additional insights into error messages and their resolutions.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.