How To Fix CRM_MKTVL016 - Distribution across sales organisations requires organisations


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTVL - Value Splitting Messages Marketing Planner

  • Message number: 016

  • Message text: Distribution across sales organisations requires organisations

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTVL016 - Distribution across sales organisations requires organisations ?

    The SAP error message CRM_MKTVL016 indicates that there is an issue with the distribution of data across different sales organizations in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to process or distribute data (like marketing attributes, campaigns, etc.) across multiple sales organizations without the necessary configuration or data setup.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Configuration: The sales organizations involved in the transaction or process are not properly configured in the system.
    2. Inconsistent Data: There may be inconsistencies in the data related to the sales organizations, such as missing entries in the relevant tables.
    3. Incorrect Master Data: The master data for the business partners or products may not be correctly assigned to the respective sales organizations.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Sales Organization Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant sections for sales organization configuration.
      • Ensure that all sales organizations involved are properly defined and configured.
    2. Verify Master Data:

      • Check the master data for business partners, products, and any other relevant entities to ensure they are assigned to the correct sales organizations.
      • Use transaction codes like BP (Business Partner) or MM01 (Material Master) to review and update the data as necessary.
    3. Review Distribution Settings:

      • If you are working with marketing attributes or campaigns, ensure that the distribution settings are correctly defined for the sales organizations.
      • Check the settings in the CRM system for marketing and sales distribution.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the error message for any specific guidance or patches that may be applicable.
    5. Testing:

      • After making the necessary changes, test the process again to see if the error persists.
    6. Seek Help from SAP Support:

      • If the issue continues after following the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific configuration of your system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (to access the IMG), BP, MM01, and others that may help in checking configurations and master data.
    • SAP Notes: Search for SAP Notes related to CRM_MKTVL016 in the SAP Support Portal for any known issues or fixes.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the cause of the CRM_MKTVL016 error in your SAP system.

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