How To Fix CRM_MKTTGGRP_EXP897 - Choose a variant


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 897

  • Message text: Choose a variant

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP897 - Choose a variant ?

    The SAP error message CRM_MKTTGGRP_EXP897, which states "Choose a variant," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to execute a report or a function that requires a specific variant to be selected. Variants in SAP are predefined sets of parameters that can be used to run reports or transactions with specific settings.

    Cause:

    1. No Variant Selected: The most common cause of this error is that the user has not selected a variant for the report or function they are trying to execute.
    2. Missing Variants: There may be no variants available for the report or function, which can happen if they have not been created or saved.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select the available variants.

    Solution:

    1. Select a Variant:

      • When prompted with the error, look for a dropdown or selection box where you can choose a variant. If none are available, you may need to create one.
    2. Create a Variant:

      • If you need to create a new variant, navigate to the report or transaction, enter the required parameters, and save the settings as a new variant.
      • To do this, you can usually find an option like "Save as Variant" or "Create Variant" in the menu.
    3. Check Authorizations:

      • Ensure that you have the necessary authorizations to access and use the variants. If you suspect this is the issue, contact your SAP security administrator.
    4. Consult Documentation:

      • Refer to the SAP documentation or help files related to the specific report or transaction you are using for more detailed instructions on how to select or create variants.

    Related Information:

    • Transaction Codes: Familiarize yourself with the transaction codes related to the report or function you are trying to execute.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
    • User Training: If you are new to SAP CRM, consider undergoing training or reviewing user manuals to better understand how to work with variants and reports.

    If the problem persists after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.

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