How To Fix CRM_MKTTGGRP_EXP896 - Variant &1 deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 896

  • Message text: Variant &1 deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP896 - Variant &1 deleted ?

    The SAP error message CRM_MKTTGGRP_EXP896, which states "Variant &1 deleted," typically occurs in the context of SAP Customer Relationship Management (CRM) when a marketing group or variant that is being referenced has been deleted or is no longer available in the system.

    Cause:

    1. Deletion of Variant: The most common cause is that the variant (identified by &1) has been deleted from the system. This could happen due to manual deletion by a user or as part of a data cleanup process.
    2. Data Inconsistency: There may be inconsistencies in the database where the variant is referenced but does not exist anymore.
    3. Transport Issues: If the variant was part of a transport request that was not properly imported, it could lead to this error.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the variant, leading to a perception that it has been deleted.

    Solution:

    1. Check Variant Existence: Verify if the variant still exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available variants.
    2. Recreate the Variant: If the variant has indeed been deleted and is required, you may need to recreate it. Ensure that you have the necessary details to set it up correctly.
    3. Review Change Logs: Check the change logs or audit trails to see if there was a recent deletion and who performed it. This can help in understanding the context of the deletion.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the variant. If not, work with your SAP security team to grant the required permissions.
    5. Transport Management: If the issue is related to transport, ensure that all relevant transports have been correctly imported into the target system.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the SAP documentation for CRM marketing groups and variants to understand how they are managed and any best practices for maintaining them.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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