How To Fix CRM_MKTTG_BR000 - Filter condition could not be found on database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BR - CRM Marketing: Messages Business Rules

• Message number: 000

• Message text: Filter condition could not be found on database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BR000 - Filter condition could not be found on database ?

  The SAP error message CRM_MKTTG_BR000 with the description "Filter condition could not be found on database" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to locate a specific filter condition in the database that is required for processing a marketing campaign or similar activity.
  Causes:
  
  Missing Filter Condition: The filter condition that is being referenced in the marketing campaign or activity does not exist in the database. This could be due to deletion or incorrect configuration.
  Incorrect Configuration: The filter condition may not have been set up correctly in the system, leading to the inability to retrieve it.
  Transport Issues: If the filter condition was recently transported from another system (e.g., development to production), there may have been issues during the transport process.
  Authorization Issues: The user may not have the necessary authorizations to access the filter conditions.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  
  Solutions:
  
  Check Filter Conditions: Verify that the filter condition exists in the database. You can do this by navigating to the relevant transaction in SAP and checking the filter conditions defined for the marketing campaign.
  Recreate Filter Condition: If the filter condition is missing, you may need to recreate it. Ensure that all necessary parameters and settings are correctly configured.
  Review Configuration: Go through the configuration settings for the marketing campaign and ensure that all required filter conditions are properly defined.
  Transport Check: If the issue arose after a transport, check the transport logs for any errors and ensure that the filter conditions were successfully transported.
  Authorization Check: Ensure that the user has the necessary authorizations to access the filter conditions. You may need to consult with your SAP security team.
  Database Health Check: If you suspect database issues, perform a health check on the database and resolve any identified issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to check the details of marketing campaigns and filter conditions.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on CRM marketing and filter conditions to ensure you are following best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP technical team for further investigation.