How To Fix CRM_MKTTG_BR002 - Update of filter condition failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BR - CRM Marketing: Messages Business Rules

• Message number: 002

• Message text: Update of filter condition failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BR002 - Update of filter condition failed ?

  The SAP error message CRM_MKTTG_BR002: Update of filter condition failed typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with updating or saving filter conditions in marketing-related functionalities, such as campaign management or segmentation.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being used for the filter conditions, such as invalid or missing values.
  Authorization Issues: The user may not have the necessary authorizations to update the filter conditions.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to this error.
  Business Rules: The business rules defined for the filter conditions may not be met, leading to a failure in the update process.
  
  Solutions:
  
  Check Data Validity: Ensure that all the data used in the filter conditions is valid and complete. Look for any missing or incorrect entries.
  Review Authorizations: Verify that the user has the necessary permissions to perform updates on filter conditions. If not, consult with your SAP security team to adjust the authorizations.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Configuration Review: Review the configuration settings related to marketing and filter conditions to ensure they are set up correctly.
  Test Business Rules: If applicable, test the business rules associated with the filter conditions to ensure they are functioning as expected.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  System Restart: In some cases, restarting the application server or the entire system may resolve temporary issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and campaign management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM marketing functionalities for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.