How To Fix CRM_MKTTGGRP_EXP855 - Job for file export of the target group '&1' is complete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 855

  • Message text: Job for file export of the target group '&1' is complete

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP855 - Job for file export of the target group '&1' is complete ?

    The SAP error message CRM_MKTTGGRP_EXP855 typically indicates that a job related to the export of a target group has been completed, but it may not have executed successfully or as expected. This message is often associated with the SAP Customer Relationship Management (CRM) module, particularly in the context of marketing and target group management.

    Cause:

    1. Job Completion: The message indicates that the job for exporting the target group has finished. However, it does not specify whether the job was successful or if there were issues during the execution.
    2. Data Issues: There may be issues with the data in the target group, such as missing or incorrect entries that could prevent successful export.
    3. Configuration Problems: There might be configuration issues in the CRM system that affect the export process.
    4. Authorization Issues: The user executing the job may not have the necessary authorizations to perform the export.
    5. System Errors: There could be underlying system errors or performance issues that affected the job execution.

    Solution:

    1. Check Job Logs: Review the job logs in the SAP system to identify any errors or warnings that occurred during the export process. This can provide insights into what went wrong.
      • Use transaction code SM37 to check the job status and logs.
    2. Validate Target Group Data: Ensure that the target group data is complete and correct. Check for any inconsistencies or missing information that could affect the export.
    3. Review Configuration: Verify the configuration settings related to target group exports in the CRM system. Ensure that all necessary parameters are correctly set.
    4. Check Authorizations: Ensure that the user executing the job has the appropriate authorizations to perform the export. This may involve checking user roles and permissions.
    5. Re-run the Job: If the issue appears to be transient, try re-running the export job to see if it completes successfully on a second attempt.
    6. Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address known issues related to this error message. SAP Notes can provide patches or workarounds for specific problems.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_MKTG for managing target groups and marketing activities.
    • SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including job logs and any steps you have already taken to troubleshoot.
    • Documentation: Review the official SAP documentation for CRM marketing and target group management for additional context and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTTGGRP_EXP855 error message.

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