How To Fix CRM_MKTTGGRP_EXP854 - Before starting follow-up processing, save changes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 854

• Message text: Before starting follow-up processing, save changes

What causes this issue?

You want to start subsequent processing with a selected target group.
This is only possible if the current status of the target group has been
previously saved to the database. You must ensure that the target group
exists on the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the group by pressing the <ZK>Save </>button.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP854 - Before starting follow-up processing, save changes ?

  The SAP error message CRM_MKTTGGRP_EXP854 typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to initiate follow-up processing without first saving the changes made to a marketing group or campaign. This error is a safeguard to ensure that any modifications are not lost before proceeding with further actions.
  Cause:
  The error is triggered when:
  
  You have made changes to a marketing group or campaign in the CRM system.
  You attempt to execute a follow-up action (like creating a follow-up activity, report, etc.) without saving those changes first.
  
  Solution:
  To resolve this error, follow these steps:
  
  Save Changes: Before attempting to initiate any follow-up processing, ensure that you save all changes made to the marketing group or campaign. Look for a "Save" button or use the keyboard shortcut (usually Ctrl + S) to save your work.
  Check for Required Fields: Ensure that all mandatory fields are filled out correctly before saving. If any required fields are missing, the system may not allow you to save your changes.
  Review Changes: After saving, review the changes to ensure they are correct and complete.
  Retry Follow-Up Processing: Once the changes are saved successfully, you can proceed with the follow-up processing without encountering the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing groups and campaigns, such as CRMD_ORDER for managing marketing documents.
  User Permissions: Ensure that you have the necessary permissions to make changes and perform follow-up actions in the CRM system.
  SAP Notes: Check for any SAP Notes or documentation related to this error message for additional context or updates that may affect your specific version of SAP CRM.
  Training and Documentation: If you are new to SAP CRM, consider reviewing training materials or documentation that cover the basics of managing marketing groups and campaigns.
  
  By following these steps, you should be able to resolve the error and continue with your work in SAP CRM.