How To Fix CRM_MKTTGGRP_EXP716 - Errors while determining business partners

CRM_MKTTGGRP_EXP716 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 716

• Message text: Errors while determining business partners

What causes this issue?

Errors have occurred when determining the business partners for a
target group, and/or when determining contact persons. Further
information can be found in the form of information messages in the
<DS:TRAN.SLG1>application log</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP716 - Errors while determining business partners ?

  The SAP error message CRM_MKTTGGRP_EXP716 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when there are issues related to determining business partners in marketing groups or campaigns. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the business partner master data.
  Causes of CRM_MKTTGGRP_EXP716
  
  
  Missing Business Partner Data: The business partner data required for the operation may be incomplete or missing. This can include missing addresses, roles, or other essential attributes.
  
  
  Incorrect Configuration: The configuration settings for business partner determination in the CRM system may not be set up correctly. This includes settings related to marketing groups, segmentation, or partner roles.
  
  
  Inconsistent Data: There may be inconsistencies in the data stored in the system, such as duplicate entries or incorrect relationships between business partners.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the business partner