How To Fix CRM_MKTTGGRP_EXP308 - Program & does not exist and therefore could not be scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 308

• Message text: Program & does not exist and therefore could not be scheduled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP308 - Program & does not exist and therefore could not be scheduled ?

  The SAP error message "CRM_MKTTGGRP_EXP308: Program & does not exist and therefore could not be scheduled" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with a marketing campaign or a related program that is supposed to be executed but cannot be found in the system.
  Cause:
  
  Missing Program: The program that is supposed to be executed is either not created, deleted, or not properly activated in the system.
  Incorrect Configuration: There may be a configuration issue where the program is not linked correctly to the marketing campaign or group.
  Authorization Issues: The user may not have the necessary authorizations to access or execute the program.
  Transport Issues: If the program was recently transported from another system, it may not have been transported correctly or completely.
  
  Solution:
  
  
  Check Program Existence:
  
  Go to transaction SE38 or SE80 and check if the program exists in the system. If it does not exist, you may need to create it or restore it from a backup.
  
  
  
  Verify Configuration:
  
  Check the configuration settings for the marketing campaign or group to ensure that the program is correctly assigned. This can be done in the CRM customizing settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the program. You can check this in transaction SU53 or by consulting with your security team.
  
  
  
  Transport Check:
  
  If the program was recently transported, verify that the transport was successful and that all necessary objects were included. You may need to re-transport the program if it is missing.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or checking the application logs (transaction SLG1) for more detailed error messages that could provide additional context.
  
  
  
  Consult Documentation:
  
  Review SAP notes and documentation related to the specific error message for any known issues or patches that may address the problem.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  SAP Help Portal: Refer to the SAP Help Portal for documentation on CRM marketing and related functionalities.
  
  If the issue cannot be resolved through these steps, it may be necessary to involve your SAP Basis or development team for further investigation.