How To Fix CRM_MKTTGGRP_EXP309 - You are not authorized to schedule jobs

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 309

• Message text: You are not authorized to schedule jobs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP309 - You are not authorized to schedule jobs ?

  The SAP error message CRM_MKTTGGRP_EXP309 indicates that a user is not authorized to schedule jobs in the SAP system. This typically occurs when a user attempts to execute a function that requires job scheduling permissions, but their user role does not include the necessary authorizations.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to schedule jobs. This can happen if the user role is not properly configured or if the user has not been assigned the necessary permissions.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or authorization objects related to job scheduling.
  System Settings: There may be system-wide settings or restrictions that prevent certain users from scheduling jobs.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SU01 to view the user’s roles and authorizations.
  
  
  
  Modify User Roles:
  
  If you have the necessary permissions, you can modify the user’s roles to include the required authorization objects. The relevant authorization objects for job scheduling typically include:
  
  S_BTCH_JOB: Authorizations for background job management.
  S_USER_AUTH: Authorizations for user management.
  
  
  Ensure that the user has the necessary permissions to execute the job scheduling functions.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or system administrator. Provide them with the error message and any relevant details from the SU53 analysis.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, test the job scheduling functionality again.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (for role configuration)
  
  
  
  Documentation: Refer to SAP documentation on authorization management for more details on how to manage user roles and authorizations effectively.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to job scheduling and authorizations.
  
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTTGGRP_EXP309.