How To Fix CRM_MKTTGGRP_EXP003 - Attributes and profiles cannot be linked in this way; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 003

• Message text: Attributes and profiles cannot be linked in this way; see long text

What causes this issue?

You tried to specify profiles and attributes together under the same
profile template node, meaning that they would be linked as <LS>and</>
conditions.
However, attributes and profiles can only be linked on an <LS>or</>
basis, that is, you must enter them under separate profile template
nodes.

How can this happen?

CD_SHOP (profile template node)
,,AGE GROUP 20 - 30 (attribute)
,,MUSIC CATEGORY Pop (attribute)
,,STATUS Single (attribute)
CD_SHOP (profile template node)
,,Customer_A123 (profile)
,,Customer_A134 (profile)
The two profiles Customer_A123 and Customer_A134 are listed under a new
profile template node and are therefore linked with the attributes on
an <LS>or</> basis.

System Response

Error message; processing cannot continue.

How to fix this error?

To enter profiles, place your cursor on <LS>Base selection</> or
<LS>Further restrictions</> and then choose <LS>Add profiles</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP003 - Attributes and profiles cannot be linked in this way; see long text ?

  The SAP error message CRM_MKTTGGRP_EXP003 indicates that there is an issue with linking attributes and profiles in the context of marketing groups or campaigns within the SAP Customer Relationship Management (CRM) module. This error typically arises when the system detects an inconsistency or an invalid configuration in the way attributes and profiles are being associated.
  Cause:
  
  Incompatible Attributes and Profiles: The attributes you are trying to link may not be compatible with the selected profile. Each profile has specific requirements for the attributes that can be associated with it.
  Missing Configuration: There may be missing or incorrect configuration settings in the marketing attributes or profiles.
  Data Integrity Issues: There could be issues with the data integrity, such as missing values or incorrect data types that prevent the linking process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the linking operation.
  
  Solution:
  
  Check Compatibility: Review the attributes and profiles you are trying to link. Ensure that they are compatible and that the attributes meet the requirements of the profile.
  Review Configuration: Go to the configuration settings for marketing attributes and profiles in the SAP system. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data for both attributes and profiles. Ensure that there are no missing values or incorrect data types that could cause the linking to fail.
  User Authorizations: Check the user roles and authorizations to ensure that you have the necessary permissions to link attributes and profiles.
  Consult Documentation: Refer to the SAP documentation or help files for more detailed information on the specific attributes and profiles you are working with.
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes or patches that may address this specific error. You can also reach out to SAP support for assistance.
  
  Related Information:
  
  SAP CRM Documentation: Review the official SAP documentation for CRM marketing functionalities to understand the requirements for attributes and profiles.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing attributes and profiles, such as CRMD_ORDER for managing marketing campaigns.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.