How To Fix CRM_MKTTGGRP_EXP004 - Attributes and target groups cannot be linked in this way; see long text


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 004

  • Message text: Attributes and target groups cannot be linked in this way; see long text

  • Show details Hide details
  • What causes this issue?

    You attempted to combine target groups and attributes together under
    the same profile template node, meaning that they would be linked as
    <LS>and</> conditions.
    However, you can only enter target groups as exclusion criteria.

    How to fix this error?

    To enter a target group, place your cursor on the <LS>Exclude target
    groups</> node. All business partners belonging to this target group
    are then excluded from the target group you are creating.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP004 - Attributes and target groups cannot be linked in this way; see long text ?

    The SAP error message CRM_MKTTGGRP_EXP004 indicates that there is an issue with linking attributes to target groups in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system detects an inconsistency or an invalid configuration in the way attributes are being used to define target groups.

    Cause:

    1. Incompatible Attributes: The attributes you are trying to link to the target group may not be compatible with the target group definition.
    2. Incorrect Configuration: There may be a misconfiguration in the target group settings or the attributes themselves.
    3. Data Type Mismatch: The data types of the attributes and the expected types in the target group may not match.
    4. Missing Authorizations: Sometimes, the user may not have the necessary authorizations to perform the linking operation.

    Solution:

    1. Check Attribute Compatibility: Review the attributes you are trying to link and ensure they are compatible with the target group. Refer to the documentation for the specific attributes and target groups to understand their relationships.
    2. Review Target Group Configuration: Go to the target group configuration and verify that it is set up correctly. Ensure that the target group is designed to accept the attributes you are trying to link.
    3. Data Type Verification: Ensure that the data types of the attributes match the expected data types in the target group. If there is a mismatch, you may need to adjust the attributes or the target group definition.
    4. Authorization Check: Verify that you have the necessary authorizations to perform the operation. If not, contact your system administrator to obtain the required permissions.
    5. Consult Long Text: The error message suggests checking the long text for more details. In SAP, you can usually find additional information about the error by clicking on the message or using the transaction code SE91 to look up the message class and number.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Documentation: Review the SAP Help Portal or the specific documentation for CRM Marketing to understand how attributes and target groups are supposed to interact.
    • Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered the same issue.

    If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.

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