How To Fix CRM_MKTTGGRP_EXP000 - Control error; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 000

• Message text: Control error; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP000 - Control error; contact technical support ?

  The SAP error message "CRM_MKTTGGRP_EXP000 Control error; contact technical support" typically indicates an issue related to the Marketing and Campaign Management functionalities within SAP CRM. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying system.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the marketing area or campaign management configuration can lead to control errors.
  Data Inconsistencies: Missing or incorrect data in the marketing attributes or group settings may trigger this error.
  Authorization Issues: Insufficient permissions for the user trying to execute the transaction can also result in control errors.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM you are using that could lead to this error.
  Transport Issues: If changes were recently transported to the system, they may not have been properly implemented.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP CRM for marketing and campaign management. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being used in the marketing group or campaign. Check for any missing or incorrect entries that could be causing the error.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to marketing groups or campaigns.
  Review Logs: Check the system logs (transaction SLG1) for more detailed error messages that could provide additional context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or bugs related to this error message.
  Contact Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and campaign management.
  Documentation: Review SAP documentation related to CRM Marketing and Campaign Management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CRM_MKTTGGRP_EXP000 Control error." If not, reaching out to SAP support with detailed information will be the best course of action.