How To Fix CRM_MKTTG_TG_OPS006 - Rollback not successful. Perform manual cleanup.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG_OPS - Messages for Target Group Operations Framework

• Message number: 006

• Message text: Rollback not successful. Perform manual cleanup.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG_OPS006 - Rollback not successful. Perform manual cleanup. ?

  The SAP error message CRM_MKTTG_TG_OPS006 indicates that a rollback operation was not successful, and it suggests that manual cleanup is required. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there are issues related to marketing campaigns or transaction processing.
  Causes:
  
  Database Locking Issues: The rollback may fail due to database locks that prevent the transaction from being completed.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the rollback from executing properly.
  System Errors: Unexpected system errors or interruptions during the transaction can lead to a failed rollback.
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to this error.
  Resource Limitations: Insufficient system resources (like memory or disk space) can cause transaction failures.
  
  Solutions:
  
  
  Manual Cleanup:
  
  Identify the specific transaction or process that caused the error.
  Use transaction codes like SM37 (Job Monitoring) to check for any failed jobs related to the error.
  If necessary, manually delete or correct any inconsistent data in the relevant tables.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the database that may be preventing the rollback.
  If locks are found, you may need to release them.
  
  
  
  Review Logs:
  
  Check the application logs using transaction code SLG1 to gather more information about the error.
  Look for any specific error messages or warnings that can provide insight into the cause.
  
  
  
  System Resources:
  
  Ensure that the system has adequate resources (memory, disk space) to handle the transactions.
  Monitor system performance and consider optimizing or upgrading resources if necessary.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the CRM system to ensure they are set up correctly.
  Consult with your SAP Basis or technical team if you suspect configuration issues.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Apply any recommended patches or updates that may resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after attempting the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to CRM marketing and transaction processing for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_TG_OPS006 error effectively.