How To Fix CRM_MKTTG_TG_OPS008 - Sum of percentages must be 100 for split of Target Group "&1".


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG_OPS - Messages for Target Group Operations Framework

  • Message number: 008

  • Message text: Sum of percentages must be 100 for split of Target Group "&1".

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG_OPS008 - Sum of percentages must be 100 for split of Target Group "&1". ?

    The SAP error message CRM_MKTTG_TG_OPS008 indicates that there is an issue with the percentage distribution of a target group in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the sum of the percentages assigned to the split of a target group must equal 100%. If the total does not equal 100%, the system will not allow the operation to proceed.

    Cause:

    The error typically arises from one of the following scenarios:

    1. Incorrect Percentage Allocation: When creating or modifying a target group, the percentages assigned to different segments or splits do not add up to 100%.
    2. Data Entry Error: There may have been a mistake in entering the percentage values, leading to an incorrect total.
    3. Configuration Issues: There could be a misconfiguration in the target group settings or the way splits are defined.

    Solution:

    To resolve this error, follow these steps:

    1. Review Percentage Values:

      • Go to the target group definition where the error occurred.
      • Check the percentage values assigned to each segment or split.
      • Ensure that the total of these percentages equals 100%.
    2. Adjust Percentages:

      • If the total is less than or greater than 100%, adjust the individual percentages accordingly.
      • Make sure that the adjustments maintain the intended distribution of the target group.
    3. Save Changes:

      • After making the necessary adjustments, save the changes and try to execute the operation again.
    4. Validation:

      • If possible, implement validation checks to ensure that future entries for target group splits always sum to 100%.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the target group settings.
    • Documentation: Refer to SAP Help documentation for more details on managing target groups and their configurations.
    • User Roles: Ensure that you have the necessary permissions to modify target group settings in the CRM system.
    • Testing: After making changes, it’s a good practice to test the target group functionality to ensure that it behaves as expected.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

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