How To Fix CRM_MKTTG_TG803 - Valid To date is earlier than Valid From date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 803

• Message text: Valid To date is earlier than Valid From date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG803 - Valid To date is earlier than Valid From date ?

  The SAP error message CRM_MKTTG_TG803 indicates that there is a problem with the date settings in a marketing campaign or related object in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the "Valid To" date is earlier than the "Valid From" date, which is logically incorrect.
  Cause:
  This error typically occurs when:
  
  The "Valid From" date is set to a later date than the "Valid To" date in a marketing campaign, target group, or other related objects.
  There may have been an incorrect manual entry or a data import that resulted in the dates being set incorrectly.
  The system may have been configured incorrectly, leading to this inconsistency.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Dates:
  
  Navigate to the relevant marketing campaign or target group in the SAP CRM system.
  Verify the "Valid From" and "Valid To" dates. Ensure that the "Valid From" date is earlier than the "Valid To" date.
  
  
  
  Correct the Dates:
  
  If you find that the "Valid To" date is indeed earlier than the "Valid From" date, update the dates accordingly.
  Set the "Valid To" date to a date that is later than the "Valid From" date.
  
  
  
  Save Changes:
  
  After making the necessary corrections, save the changes and check if the error persists.
  
  
  
  Data Validation:
  
  If the error occurs during a bulk upload or data import, ensure that the data being imported has valid date ranges. You may need to validate the data in the source file before importing it into SAP.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct date settings, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  
  
  Testing:
  
  After making the changes, test the functionality to ensure that the error has been resolved and that the marketing campaign or target group is functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  User Roles: Ensure that you have the necessary permissions to make changes to the marketing campaign or target group settings.
  System Configuration: If this issue is recurring, it may be worth reviewing the system configuration or consulting with an SAP expert to ensure that there are no underlying issues causing the date discrepancies.
  
  By following these steps, you should be able to resolve the CRM_MKTTG_TG803 error and ensure that your marketing objects have valid date ranges.