How To Fix CRM_MKTTG_TG801 - Validity period starts in the past

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 801

• Message text: Validity period starts in the past

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG801 - Validity period starts in the past ?

  The SAP error message CRM_MKTTG_TG801 indicates that there is an issue with the validity period of a marketing campaign or activity in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when the start date of the validity period is set in the past, which is not allowed for certain operations.
  Cause:
  The primary cause of this error is that the validity period for a marketing campaign, activity, or similar object has been defined with a start date that is earlier than the current date. This can happen due to:
  
  Incorrect Date Entry: The user may have mistakenly entered a past date when creating or modifying the campaign.
  Data Migration Issues: If data was migrated from another system, the dates may not have been adjusted correctly.
  System Configuration: Certain configurations in the system may enforce strict rules regarding the validity periods.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Validity Dates:
  
  Navigate to the marketing campaign or activity in question.
  Verify the start and end dates of the validity period.
  Ensure that the start date is set to the current date or a future date.
  
  
  
  Modify the Dates:
  
  If the start date is in the past, update it to a valid future date.
  Save the changes and try to execute the operation again.
  
  
  
  Review Data Migration:
  
  If this issue arose after a data migration, review the data mapping and ensure that all dates were correctly migrated and adjusted.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on setting validity periods for marketing campaigns.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to modify the campaign details.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing campaigns in SAP CRM, such as CRMD_ORDER for managing orders and campaigns.
  User Training: Ensure that users involved in creating or managing marketing campaigns are trained on the importance of setting correct validity periods.
  
  By following these steps, you should be able to resolve the CRM_MKTTG_TG801 error and successfully manage your marketing campaigns in SAP CRM.