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Message type: E = Error
Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups
Message number: 802
Message text: Validity peroid is in the past
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CRM_MKTTG_TG802
- Validity peroid is in the past ?The SAP error message CRM_MKTTG_TG802 indicates that the validity period for a marketing campaign or activity is set in the past. This typically occurs when you are trying to execute or process a marketing campaign that has a validity period that has already expired.
Cause:
- Incorrect Validity Dates: The start and end dates of the marketing campaign or activity have been set incorrectly, with the end date being earlier than the current date.
- Data Entry Errors: Mistakes during the data entry process can lead to incorrect dates being assigned to the campaign.
- System Configuration: In some cases, the system configuration might not allow for campaigns to be processed if their validity period is not current.
Solution:
Check Validity Dates: Review the validity period of the marketing campaign. Ensure that the start date is in the past or present and the end date is in the future.
- Navigate to the marketing campaign in the SAP CRM system.
- Check the "Validity Period" fields and adjust them as necessary.
Update Campaign Dates: If the dates are incorrect, update them to reflect the correct validity period.
- Change the end date to a future date if the campaign is still active or needs to be processed.
Reprocess the Campaign: After updating the validity dates, try to reprocess the campaign or activity that triggered the error.
Consult Documentation: If you are unsure about the correct dates or how to change them, refer to the SAP documentation or consult with your SAP administrator for guidance.
Check for Related Campaigns: If the campaign is part of a larger marketing initiative, ensure that all related campaigns have valid dates as well.
Related Information:
By following these steps, you should be able to resolve the error and successfully manage your marketing campaigns in SAP CRM.
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