How To Fix CRM_MKTTG_TG802 - Validity peroid is in the past


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

  • Message number: 802

  • Message text: Validity peroid is in the past

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG802 - Validity peroid is in the past ?

    The SAP error message CRM_MKTTG_TG802 indicates that the validity period for a marketing campaign or activity is set in the past. This typically occurs when you are trying to execute or process a marketing campaign that has a validity period that has already expired.

    Cause:

    1. Incorrect Validity Dates: The start and end dates of the marketing campaign or activity have been set incorrectly, with the end date being earlier than the current date.
    2. Data Entry Errors: Mistakes during the data entry process can lead to incorrect dates being assigned to the campaign.
    3. System Configuration: In some cases, the system configuration might not allow for campaigns to be processed if their validity period is not current.

    Solution:

    1. Check Validity Dates: Review the validity period of the marketing campaign. Ensure that the start date is in the past or present and the end date is in the future.

      • Navigate to the marketing campaign in the SAP CRM system.
      • Check the "Validity Period" fields and adjust them as necessary.
    2. Update Campaign Dates: If the dates are incorrect, update them to reflect the correct validity period.

      • Change the end date to a future date if the campaign is still active or needs to be processed.
    3. Reprocess the Campaign: After updating the validity dates, try to reprocess the campaign or activity that triggered the error.

    4. Consult Documentation: If you are unsure about the correct dates or how to change them, refer to the SAP documentation or consult with your SAP administrator for guidance.

    5. Check for Related Campaigns: If the campaign is part of a larger marketing initiative, ensure that all related campaigns have valid dates as well.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorization: Ensure that you have the necessary permissions to modify campaign details.
    • Training: If this is a recurring issue, consider training for users involved in campaign management to minimize data entry errors.

    By following these steps, you should be able to resolve the error and successfully manage your marketing campaigns in SAP CRM.

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