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Message type: E = Error
Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups
Message number: 171
Message text: Territory-Id &1 does not exist
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CRM_MKTTG_TG171
- Territory-Id &1 does not exist ?The SAP error message
CRM_MKTTG_TG171
indicates that the specified Territory ID does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to assign or reference a territory that has not been defined or is not active.Cause:
- Non-existent Territory ID: The Territory ID you are trying to use has not been created in the system.
- Inactive Territory: The Territory ID exists but is not active or has been deactivated.
- Incorrect Input: There may be a typographical error in the Territory ID being referenced.
- Authorization Issues: The user may not have the necessary permissions to view or access the specified territory.
Solution:
Verify Territory ID:
- Check the Territory ID you are using for any typographical errors.
- Ensure that you are using the correct format and case for the Territory ID.
Check Territory Configuration:
- Navigate to the territory management area in SAP CRM (usually found under the Marketing or Sales area).
- Verify if the Territory ID exists in the system. If it does not, you may need to create it.
Activate Territory:
- If the Territory ID exists but is inactive, you will need to activate it. This can typically be done in the territory management settings.
User Authorizations:
- Ensure that the user has the necessary authorizations to access the territory. This may involve checking user roles and permissions in the SAP system.
Consult Documentation:
- Refer to SAP documentation or help resources for specific steps on managing territories in your version of SAP CRM.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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