How To Fix CRM_MKTTG_TG151 - Field &1 has different values in CDB (&2) and CRM (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 151

• Message text: Field &1 has different values in CDB (&2) and CRM (&3)

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Procedure for System Administrators

Correct the difference in transaction DIMA.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

data comparison in transaction DIMA.
A discrepancy between the CDB and CRM header data was found during the

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG151 - Field &1 has different values in CDB (&2) and CRM (&3) ?

  The SAP error message CRM_MKTTG_TG151 indicates a discrepancy between the values of a specific field in the Central Data Base (CDB) and the Customer Relationship Management (CRM) system. This error typically arises during data synchronization or data transfer processes, where the values in the two systems do not match.
  Cause:
  
  Data Inconsistency: The most common cause is that the data in the CDB and CRM systems have been modified independently, leading to inconsistencies.
  Data Migration Issues: If data was migrated from one system to another, there may have been errors or omissions during the migration process.
  Configuration Changes: Changes in configuration settings or business rules in either system can lead to differences in expected values.
  Timing Issues: If updates are made to one system but not yet reflected in the other due to timing or processing delays, this error can occur.
  
  Solution:
  
  Data Comparison: Compare the values of the field in both the CDB and CRM systems to identify the discrepancies. This can often be done through reports or queries.
  Update Values: Once the discrepancies are identified, update the values in either the CDB or CRM to ensure they match. This may involve correcting data in one of the systems.
  Re-synchronize Data: If the issue arose from a synchronization process, re-running the synchronization job may resolve the issue.
  Check Configuration: Review any recent changes in configuration or business rules that may have affected the data. Ensure that both systems are aligned in terms of settings.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for specific guidance or patches that may address the issue.
  Engage Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex data structures or configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like CRMD_ORDER or similar) to access the relevant data in CRM.
  Data Transfer Processes: Familiarize yourself with the data transfer processes between CDB and CRM, including any middleware or integration tools that may be in use.
  Monitoring Tools: Utilize monitoring tools within SAP to track data changes and synchronization processes, which can help identify when and where discrepancies occur.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to make changes in both systems, as this can also lead to data inconsistencies.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTTG_TG151 error message.