How To Fix CRM_MKTTG_TG023 - No target group/profile found for subgroup &1 of group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 023

• Message text: No target group/profile found for subgroup &1 of group &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG023 - No target group/profile found for subgroup &1 of group &2 ?

  The SAP error message CRM_MKTTG_TG023 indicates that the system could not find a target group or profile for a specified subgroup within a target group. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly when trying to execute a marketing campaign or analyze target groups.
  Cause:
  The error can be caused by several factors:
  
  Missing Target Group/Profile: The specified subgroup does not have an associated target group or profile defined in the system.
  Incorrect Configuration: There may be a configuration issue where the subgroup is not properly linked to the target group.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database that are required for the subgroup to function correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the target group or profile.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Target Group Configuration:
  
  Navigate to the target group management area in SAP CRM.
  Verify that the subgroup specified in the error message is correctly defined and linked to a target group.
  Ensure that the target group has the necessary profiles assigned.
  
  
  
  Create or Update Target Group/Profile:
  
  If the subgroup does not have an associated target group, you may need to create one.
  If it exists but is not linked correctly, update the configuration to ensure proper linkage.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the target group and its subgroups to identify any discrepancies.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the action has the necessary authorizations to access the target group and its profiles.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to target group management for any specific guidelines or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_MAINTAIN for managing target groups and marketing activities.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training and Documentation: Ensure that users involved in marketing activities are trained on how to manage target groups and profiles effectively.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.