How To Fix CRM_MKTTG_TG024 - Error reading target group/profiles for subset &1 of set &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

  • Message number: 024

  • Message text: Error reading target group/profiles for subset &1 of set &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG024 - Error reading target group/profiles for subset &1 of set &2 ?

    The SAP error message CRM_MKTTG_TG024 indicates that there is an issue with reading target groups or profiles for a specific subset of a set in the SAP Customer Relationship Management (CRM) module. This error typically arises in the context of marketing and target group management.

    Cause:

    The error can be caused by several factors, including:

    1. Missing or Incomplete Data: The target group or profile data may be incomplete or missing in the database.
    2. Authorization Issues: The user may not have the necessary authorizations to access the target group or profile data.
    3. Configuration Issues: There may be configuration problems in the target group settings or in the marketing area.
    4. Database Issues: There could be issues with the underlying database, such as corruption or connectivity problems.
    5. Technical Errors: There may be bugs or technical errors in the SAP system that prevent the data from being read correctly.

    Solution:

    To resolve the CRM_MKTTG_TG024 error, you can take the following steps:

    1. Check Data Completeness:

      • Verify that the target group and profile data exist and are complete. Ensure that all necessary fields are populated.
    2. Review Authorizations:

      • Check the user’s authorizations to ensure they have the necessary permissions to access the target group and profile data.
    3. Examine Configuration:

      • Review the configuration settings for target groups and marketing areas to ensure they are set up correctly.
    4. Database Check:

      • Perform a database consistency check to identify any potential issues. You may need to consult with your database administrator.
    5. System Logs:

      • Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to target group management.
    • Documentation: Review SAP documentation related to CRM marketing and target group management for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_TG024 error effectively.

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